Samsung Recalls Over 1 Million Stoves Due to Fire Hazard

Samsung is recalling over 1.1 million electric slide-in ranges sold nationwide due to a fire hazard. The recall was issued after the products were linked to roughly 250 fires, resulting in dozens of injuries and at least seven pet fatalities.

Recall Details

The recall involves slide-in electric ranges with front-mounted knobs that can be turned on accidentally by people or pets, posing a fire hazard if flammable objects are left on top of the range. Samsung has received over 300 reports of such incidents, including 18 instances of extensive property damage and eight injuries requiring medical attention.

Why the Recall Was Issued

The U.S. Consumer Product Safety Commission (CPSC) is aware of incidents where houses burned, and people died from house fires started by range knobs accidentally turned on. The issues affect both gas and electric ranges, and CPSC data shows there were 338 incidents involving a range or cooktop accidentally being activated between 2018 and May 30 of this year, resulting in two fatalities and 31 nonfatal injuries.

What to Do If You Own a Recalled Stove

Consumers with the recalled ranges are urged to contact Samsung to receive a set of knob locks or covers compatible with their model of electric slide-in range to install. Range owners using them without the locks or covers should keep children and pets away from the knobs, check the range knobs to ensure they are off before leaving home or going to bed, and avoid leaving objects on the range when not in use.

Prevention Tips

Those with Wi-Fi enabled ranges can turn the “cooktop on” notification on the Samsung SmartThings app to receive alerts when a burner is turned on. Samsung can be reached toll-free at (833) 775-0120 from 9 a.m. to 8 p.m. Eastern Time Monday through Friday for more information and to request free knob locks.

Causes of Fires Linked to Samsung Stoves

The recall of over 1.1 million Samsung electric slide-in ranges is due to a fire hazard caused by the front-mounted knobs. These knobs can be turned on accidentally by people or pets, posing a fire hazard if flammable objects are left on top of the range.

Risks of Accidental Stove Fires

According to the U.S. Consumer Product Safety Commission (CPSC), the risks of accidental stove fires extend beyond Samsung products. CPSC data shows that there were 338 incidents involving a range or cooktop accidentally being activated between 2018 and May 30 of this year, resulting in two fatalities and 31 nonfatal injuries.

CPSC Working Group Meeting

At a June 27 working group meeting, the CPSC stated that it is aware of incidents where houses burned, and people died from house fires started by range knobs accidentally turned on. The issues affect both gas and electric ranges, and the CPSC is urging manufacturers to take steps to prevent such incidents.

Video Illustrates Risks of Accidental Stove Fires

A recent video has highlighted the risks of accidental stove fires. Home security footage showed a dog jumping toward a stove and turning on the burner, with its flames igniting a nearby cardboard box. The homeowner was treated for smoke inhalation, and his family was temporarily displaced by the fire.

Broader Implications of Accidental Stove Fires

The risks of accidental stove fires have broader implications for households with children and pets. To prevent such incidents, range owners are urged to keep children and pets away from the knobs, check the range knobs to ensure they are off before leaving home or going to bed, and avoid leaving objects on the range when not in use.

Recall Details and Affected Model Numbers

Samsung is recalling over 1.1 million electric slide-in ranges sold nationwide due to a fire hazard. The recall was issued after the products were linked to roughly 250 fires, resulting in dozens of injuries and at least seven pet fatalities.

Recall Scope

The recall involves slide-in electric ranges with front-mounted knobs that can be turned on accidentally by people or pets, posing a fire hazard if flammable objects are left on top of the range. The recalled ranges were made in Thailand and were sold at various retailers, including Best Buy, Costco, Home Depot, Lowe’s, and online at Samsung.com.

Affected Model Numbers

The recall affects the following model numbers of Samsung electric slide-in ranges:

• NE58K9430SS/AA
• NE58N9430SG/AA
• NE58R9431SG/AA
• NE58R9431SS/AA
• NE58R9431ST/AA
• NE58F9500SS/AA
• NE58K9500SG/AA
• NE58F9710WS/AA
• NE58K9850WS/AA
• NE58K9850WG/AA
• NE58K9852WG/AA
• NE58H9950WS/AA
• NE58R9311SS/AA
• NE63T8111SG/AA
• NE63T8111SS/AA
• NE63T8311SG/AA
• NE63T8311SS/AA
• NE63BG8315SSAA
• NE63CB831512AA
• NE63BB851112AA
• NE63T8511SG/AA
• NE63T8511SS/AA
• NE63T8511ST/AA
• NE63A8711QN/AA

Risks Extend Beyond Samsung Products: CPSC Data

The U.S. Consumer Product Safety Commission (CPSC) has revealed that the risks of accidental stove fires extend beyond Samsung products. According to CPSC data, there were 338 incidents involving a range or cooktop accidentally being activated between 2018 and May 30 of this year, resulting in two fatalities and 31 nonfatal injuries.

CPSC Working Group Meeting

At a June 27 working group meeting, the CPSC stated that it is aware of incidents where houses burned, and people died from house fires started by range knobs accidentally turned on. The issues affect both gas and electric ranges, and the CPSC is urging manufacturers to take steps to prevent such incidents.

Broader Implications of Accidental Stove Fires

The risks of accidental stove fires have broader implications for households with children and pets. According to the CPSC, between 2018 and May 30 of this year, there were 338 incidents involving a range or cooktop accidentally being activated. This includes two fatalities and 31 nonfatal injuries. The CPSC is urging manufacturers to take steps to prevent such incidents and to inform consumers about the risks of accidental stove fires.

CPSC’s Efforts to Prevent Accidental Stove Fires

The CPSC is working with manufacturers to develop new safety standards for range knobs and to educate consumers about the risks of accidental stove fires. The commission is also urging consumers to take steps to prevent such incidents, such as keeping children and pets away from the knobs and checking the range knobs to ensure they are off before leaving home or going to bed.

Consumer Education and Awareness

The CPSC is also educating consumers about the risks of accidental stove fires and the steps they can take to prevent such incidents. The commission is providing resources and guidance to consumers on how to safely use their ranges and to identify potential hazards. By working together, the CPSC and manufacturers can help to prevent accidental stove fires and keep consumers safe.

Home Security Footage Shows Dog Turning On Stove

A recent video has highlighted the risks of accidental stove fires. Home security footage showed a dog jumping toward a stove and turning on the burner, with its flames igniting a nearby cardboard box. The homeowner was treated for smoke inhalation, and his family was temporarily displaced by the fire.

Incident Details

The incident occurred on June 26 in Colorado Springs, Colorado. The homeowner’s dog jumped onto the stove, turning on the burner and igniting a nearby cardboard box. The flames quickly spread, filling the kitchen with smoke and causing a fire.

Firefighter’s Response

Firefighters responded quickly to the incident, extinguishing the flames and preventing further damage. The homeowner and his family were able to escape safely, but the incident highlighted the risks of accidental stove fires.

Risks of Accidental Stove Fires

The incident also highlighted the risks of accidental stove fires, which can occur when children or pets accidentally turn on the stove. The risks are particularly high when pets are involved, as they may not understand the danger of the stove.

Prevention Tips

To prevent accidental stove fires, homeowners can take several steps. These include keeping children and pets away from the stove, checking the stove knobs to ensure they are off before leaving the kitchen, and avoiding leaving flammable materials near the stove. By taking these precautions, homeowners can reduce the risk of accidental stove fires and keep their families safe.

Steps to Take for Recalled Stove Owners

Consumers who own the recalled Samsung electric slide-in ranges should take immediate action to ensure their safety. Here are the steps to take:

Check if Your Stove is Recalled

First, check if your stove is part of the recall by visiting the U.S. Consumer Product Safety Commission (CPSC) website or by contacting Samsung directly. You can also check the model number of your stove to see if it is listed on the recall notice.

Get a Free Knob Lock

If your stove is recalled, you can get a free knob lock from Samsung. To obtain a knob lock, contact Samsung at (833) 775-0120 or by email at rangesupport@sea.samsung.com. The knob lock will prevent the stove from being turned on accidentally.

Install the Knob Lock

Once you receive the knob lock, install it on your stove according to the manufacturer’s instructions. This will help prevent accidental stove fires and ensure your safety.

Other Precautions to Take

In addition to installing the knob lock, take other precautions to prevent accidental stove fires. These include keeping children and pets away from the stove, checking the stove knobs to ensure they are off before leaving the kitchen, and avoiding leaving flammable materials near the stove.

Report Any Incidents

If you experience any incidents with your stove, report them to Samsung and the CPSC immediately. This will help the manufacturers identify any potential safety issues and take corrective action to prevent future incidents.

Contact Information for Samsung Recall

Consumers who own the recalled Samsung electric slide-in ranges can contact Samsung for assistance with obtaining a free knob lock. Here is the contact information:

Phone Number

You can contact Samsung at (833) 775-0120 from 9 a.m. to 8 p.m. Eastern Time, Monday through Friday. This phone number is dedicated to handling recall-related inquiries and providing assistance with obtaining a free knob lock.

Email Address

You can also contact Samsung by email at rangesupport@sea.samsung.com. Please include your name, model number, and a brief description of the issue you are experiencing with your stove in the email.

Online Support

Samsung also offers online support for consumers who own the recalled stoves. You can visit the Samsung website at samsung.com/us/support/range-knob-kit to request a free knob lock or to learn more about the recall.

Additional Resources

The U.S. Consumer Product Safety Commission (CPSC) also has a website dedicated to providing information about the recall. You can visit the CPSC website at cpsc.gov for more information and to report any incidents related to the recalled stoves.

Reporting Incidents

If you experience any incidents with your stove, report them to Samsung and the CPSC immediately. This will help the manufacturers identify any potential safety issues and take corrective action to prevent future incidents.

Important Safety Information

Remember to always follow safety guidelines when using your stove, and take extra precautions to prevent accidental stove fires.

Model Numbers of Recalled Samsung Electric Ranges

The recall affects the following model numbers of Samsung electric slide-in ranges:

NE Series Models

The following NE series models are included in the recall:

• NE58K9430SS/AA
• NE58N9430SG/AA
• NE58R9431SG/AA
• NE58R9431SS/AA
• NE58R9431ST/AA

NE58F Series Models

The following NE58F series models are included in the recall:

• NE58F9500SS/AA
• NE58K9500SG/AA
• NE58F9710WS/AA
• NE58K9850WS/AA
• NE58K9850WG/AA
• NE58K9852WG/AA

NE58H Series Models

The following NE58H series models are included in the recall:

• NE58H9950WS/AA

NE63 Series Models

The following NE63 series models are included in the recall:

• NE63T8111SG/AA
• NE63T8111SS/AA
• NE63T8311SG/AA
• NE63T8311SS/AA
• NE63BG8315SSAA
• NE63CB831512AA
• NE63BB851112AA
• NE63T8511SG/AA
• NE63T8511SS/AA
• NE63T8511ST/AA
• NE63A8711QN/AA
• NE63BB871112AA
• NE63T8711SG/AA
• NE63T8711SS/AA

Prevention Tips to Avoid Accidental Stove Fires

To avoid accidental stove fires, follow these prevention tips:

Keep Children and Pets Away

Keep children and pets away from the stove, especially when it is in use. This will reduce the risk of accidental burns or fires.

Supervise Cooking

Always supervise children when they are cooking, and make sure they understand the risks of accidental stove fires.

Check the Stove Before Leaving the Kitchen

Before leaving the kitchen, check the stove to ensure it is turned off and cool to the touch.

Avoid Leaving Flammable Materials Near the Stove

Avoid leaving flammable materials, such as towels or curtains, near the stove. This will reduce the risk of a fire spreading quickly.

Use Safety Devices

Use safety devices, such as stove guards or child safety locks, to prevent children from accessing the stove.

Stay Alert

Stay alert and attentive when cooking, especially when using the stove. Avoid distractions, such as watching TV or using your phone.

Regularly Maintain Your Stove

Replace the Stove if Necessary

If your stove is old or damaged, consider replacing it with a new one. This will ensure your safety and reduce the risk of accidental stove fires.